Domain Name Recovery
If your reseller isn't contactable or you'd like direct access to your domain name please use our Domain Name Recovery Tool and we'll provide the necessary details to access your domain name.
Contacting your reseller
If you're trying to contact the reseller of your domain name for technical support, please use our Reseller Lookup tool to obtain the contact details of your reseller.
Becoming a reseller
If you're interested in becoming a reseller or a wholesale access client, you can speak to one of our wholesale account managers during business hours.Phone: (03) 8399 9483 (Monday to Friday - 9:00AM to 5:00PM AEDT)
Support Centre: Please login to the Wholesale System and submit a new request.
Email: Send an email to firstname.lastname@example.org
Our technical support team can assist you with any technical questions you may have regarding any of our services.
Support Centre: Login to the Wholesale System and submit a
Accounts and Billing
For the security and privacy of your account, all accounts and billing requests must be made through the Support Centre.
Support Centre: Login to the Wholesale System and submit a new request.
Feedback and Complaints
If you are having a problem that is unresolved or you would like to let us know about something we've done really well, please let us know and we will be happy to review and discuss it in greater detail with you.Support Centre: Please login to the Wholesale System and submit a new request.
Email: Send an email to email@example.com
Fax: (03) 8678 3945
Post: PO Box 119, Beaconsfield VIC 3807, Australia
Head Office: Suite 105, 66 Victor Crescent Narre Warren VIC 3805
Abuse/NOC: Send an email to firstname.lastname@example.org