Can I provide my clients with SSH access?

Category: Advanced

Yes, you can. To enable jailed SSH access on a per-service basis you may do so via the Synergy Wholesale System, API or WHMCS. To do it via the web interface:

  1. Login to your Synergy Wholesale System Account.
  2. Using the menu go to Hosting and select Manage.
  3. Click the applicable service and in the drop down options select SSH Access.
  4. There you may enter their IP address from where they will be accessing SSH, and enable connectivity.

SSH will then be available to your client on the designated port using their cPanel username and password.

A few points to remember

  • You’ll only need to enable it on the accounts which require SSH or SFTP access.
  • You will need your clients IP address to whitelist them for access.
  • It’s preferable your client has a static IP to avoid you visiting the page frequently to re-enable their access.
  • You will need tor re-enable their IP for access, even if they have a static IP, every 28 days.