Does Synergy Wholesale take backups of my cPanel hosting accounts?

All of our hosting plan backups are taken automatically by an application named Acronis. Even though this is in place, we still strongly recommend that all Partners take and store their own backups on a remote host or local computer.

These backups are stored on an external server so that they are fully redundant. These backups do not contribute to the cPanel user’s Disk Space usage.

Backups are run hourly and will merge to different times spread across the 30 day retention period so it should work out to:

• Hourly: Backups every hour for the past 12 hours
• Daily: Daily backups from the past 3 days
• Weekly: One backup per week for the past 4 weeks
• Monthly: One backup for the current month

You can view our guides for working with Acronis to Restoring Site Files and Restoring Databases on the links provided.