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How do I change the hosting plan of a cPanel service?

Category: General

cPanel web hosting services which are already active may be upgraded or downgraded as required through the Synergy Wholesale System, API and WHMCS plugin. To complete a plan change using the web interface, follow these steps:

  1. Login to your Synergy Wholesale System account.
  2. Using the menu click Hosting and select Manage.
  3. Click on the applicable service and in the dropdown options select Plan Change.
  4. Follow the prompts to select the new plan it is to be changed to.

Please note some plan changes will require migration between hardware; the Synergy team will be in contact with you in such instances.

If you require any assistance with changing your plan, feel free to get in touch with our Support team via a Support Request, Live Chat or by calling us on 03 8399 9483.

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