How do I reset a cPanel password?

Category: General

Resetting of a cPanel password in the event it has been forgotten may be completed either via the Synergy Wholesale System, API or WHMCS. To reset it through the web interface please follow these instructions:

  1. Login to your Synergy Wholesale System account.
  2. In the menu go to Hosting and select Manage.
  3. Click on the applicable service and in the dropdown options select Reset cPanel Password.
  4. Click Reset Password to confirm the reset.

Immediately after reset we recommend logging into cPanel, or having your client login, to then update it to something more memorable.