How do I respond to my open support request?

Once you receive a response from us for your support request, an alert will go to your primary email address and you can then go into the Synergy Wholesale System to view and reply:

1. Login to your Synergy Wholesale System.
2. In the menu select Support Centre and click “List Requests”
3. There you will see your existing request which you may click on to view.
4. You will then be displayed with the responses to date and a reply option.