Chat with us, powered by LiveChat How do I setup an alias or forwarder on a Dedicated Email Hosting account? - Synergy Wholesale

How do I setup an alias or forwarder on a Dedicated Email Hosting account?

An alias allows you to set an address that will direct all mail to your primary inbox.

Key Points:

  • You do not have to set up a hosting service for an alias
  • As there is no physical inbox for an alias, you cannot send emails out from the address

Here are the steps for how to set up an alias:

  1. Log in to your Synergy Wholesale account.
  2. Click on the Email Hosting option located on the left-hand side of your account >> Manage.
  3. Click Manage for the domain name you’d like to set up the alias for.
  4. Select Aliases.
  5. You will be able to follow the prompts on this page once you click Add Alias.

What about Forwarders?


A forwarder can be used to send a copy of an email from your physical inbox to another specified email address.

Axigen allows you to add email forwarders via its Filter function, you can utilise its Filter function to go as granular as only forwarding emails with specific subjects or even specific content in the body of the email. The specific steps below will cover how to set up a forwarder of all incoming mail sent to the email address you’re accessing via Axigen at the time of setup, to an email address of your choice.

  1. Login to your Axigen account.
  2. Navigate to  the Settings cog located to the left-hand side of Axigen/Webmail
  3. Click on Settings
  4. Select Filters
  5. Click on + Add Filter
  6. Enter in a filter name as prompted, eg. Email Forwarder.
  7. Select all incoming emails via the Apply filter for: drop-box option.
  8. Click on the Next button
  9. Tick the Forward to option/action and enter in the email address you wish to forward the incoming emails to.
    • NOTE:  If you wish to forward to numerous addresses, you can click on the + Add button to add an additional Forward to action.
  10. Click on the Finish button.
  11. Click on the Save or Save & Close button and you’re done!

If you need any assistance whilst following through with any of these processes, feel free to get in touch with us via a Support Request, Live Chat or over the phone on 03 8399 9483.

More Info Request
  • Select All
  • Sample Pricing Guide
    Due to the nature of our services as a wholesale provider, we do restrict full pricing from being released. You can request a sample pricing guide to give you some insight as to what you can look forward to by becoming a partner with Synergy Wholesale.
  • API Information
  • Whitelabel Billing Information
  • Migration Process
* Required
Thank you for submitting a More Info Request!
An email will be sent to you shortly with the requested information.
Begin your 7-day free-trial today!
Get Started