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My domain name is in a Redemption status, how do I renew it?

When a gTLD such as a .com, .net or .org has been expired for some time, typically 40 days, it will be deleted at the registry. This places the domain into a status of “Redemption” where it can only be renewed with the registrar in which it expired with, this status lasts for another 30 days.

During the Redemption status a domain name can be renewed with us for an additional cost to cover the RGP fee. You may complete this via the following steps:

  1. Login to your Synergy Wholesale System account.
  2. Using the menu go to Domain Names and click Manage.
  3. Click the applicable domain and in the dropdown options click Restore.
  4. There you will find the fee and a confirmation to restore from Redemption.
  5. Proceed through this step and allow up to 24-48 hours for the domain to come online completely.

If you have any questions regarding the Redemption status of a domain name, feel free to get in touch with our support team via a Support Request.


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