Before cancelling your VPS, we highly recommend to take a backup of any data you wish to keep before proceeding with the cancellation as once the service is cancelled, all data will be permanently deleted and cannot be recovered.
Cancelling your VPS Service
If you have taken a backup and are ready to cancel your VPS, below are the steps you can take to cancel your VPS service:
Click on VPS at the left of the page, and then click the 'Manage' option underneath.
Click on the VPS service you wish to cancel.
Click Cancel Service under the administrative options and fill out the questionnaire/acknowledgements.
Service cancellations are processed automatically within 10 minutes. Any eligible pro-rata refund is applied and can be verified in your Transactions section.
This guide will go over how to log in to WHM (Web Host Manager) and provide some tips for first-time users. Accessing WHM
To access WHM, the easiest way is through your Synergy Wholesale account:
Log in to your Synergy Wholesale account.
This guide will go over navigation within WHM (Web Host Manager) and some of its features. This requires you to log in to WHM. If you haven't logged in yet, please refer to our WHM Logging In guide first.
This guide will go over our recommended initial configuration steps after logging in to WHM, If you haven't logged in yet, please refer to our Accessing WHM guide first. Initial Configuration Steps
We recommend going through the following initial configuration steps to ensure your WHM/cPanel server is set up correctly:
Hostname
Note: This step is only required for Self Managed VPS users, as our Fully Managed VPS users will have this set up for you.
What addons are available for my VPS? Self Managed VPS Plans
The following addons are available for Self-Managed VPS services that do not already have these installed:
Complete Security Suite which includes:
ImunifyAV+ Anti-virus Monitoring
Fortinet Hardware Firewall
Halon outbound Email Spam Protection
Acronis Backups
Fortinet Hardware Firewall
Nagios Service Monitoring
LiteSpeed Web Server + LiteSpeed Cache
CloudLinux & Kernelcare (AlmaLinux 8 servers only)
Installatron (AlmaLinux 8 servers only)
Additional cPanel Account Licences
Fully Managed VPS Plans
Fully Managed VPS's already include all the above addons however there are some differences:
Complete Security Suite: Instead of ImunifyAV+ we use Monarx for Anti-virus.
