Cancelling a hosting service for one of your clients is an entirely automated process; you may complete this either via your Synergy Wholesale System account as well as through the use of the API or WHMCS plugin. To cancel a web hosting service through the online interface:

1. Log in to your Synergy Wholesale System account.
2. Using your menu go to Hosting and click Manage.
3. Click on your hosting service to reveal the drop-down options.
4. Click Cancel Service and follow the prompts.

Your cancellation will be processed within 24 hours of your cancellation request, which includes the cancellation of any recurring charges for the service.

If you have any questions regarding our cancellation process feel free to get in touch with our Support team via a Support Request, LiveChat or over the phone via 03 8399 9483.