Upgrade from Self-Managed VPS to a Fully-Managed VPS
Upgrading your Self Managed VPS to a Fully Managed VPS is possible, but the current VPS you are using will not be the one that is upgraded.
How does the upgrade process work?
You will need to purchase a new VPS on the Fully-Managed tier, which will be provisioned using a specific “Fully-Managed” profile so that it’s running our set configuration from the get-go. No custom configurations or applications outside of the ones we provide will be carried over.
You can do this using the following steps:
Click on VPS on the left side of the page, and then click the 'Purchase' option underneath.
Select the Fully Managed VPS tab at the top and choose the plan you would like to order, and click on Configure New Service.
Once selected, enter the hostname you would like and click on Purchase
Once the new Fully-Managed VPS is provisioned, kindly submit a support request to our team requesting the migration. We will liaise with you to arrange a time to migrate your cPanel accounts across to the new server.
This is generally done within a few days of the new server being provisioned but can be scheduled for a later date if required.
Post Migration
Once you are all satisfied that it’s been brought across, you will then be free to repurpose the Self-Managed server, or if no longer required, you can cancel the VPS to have it closed down.
After cancellation, any time paid on your former SMVPS will be prorata refunded and applied as credit to your account.
Anything else I should know?
If you have any other queries on this process, feel free to reach out to our support team where our Australian-based team are available 24/7 to assist on any queries.
This guide will go over how to log in to WHM (Web Host Manager) and provide some tips for first-time users. Accessing WHM
To access WHM, the easiest way is through your Synergy Wholesale account:
Log in to your Synergy Wholesale account.
This guide will go over navigation within WHM (Web Host Manager) and some of its features. This requires you to log in to WHM. If you haven't logged in yet, please refer to our WHM Logging In guide first.
This guide will go over our recommended initial configuration steps after logging in to WHM, If you haven't logged in yet, please refer to our Accessing WHM guide first. Initial Configuration Steps
We recommend going through the following initial configuration steps to ensure your WHM/cPanel server is set up correctly:
Hostname
Note: This step is only required for Self Managed VPS users, as our Fully Managed VPS users will have this set up for you.
What addons are available for my VPS? Self Managed VPS Plans
The following addons are available for Self-Managed VPS services that do not already have these installed:
Complete Security Suite which includes:
ImunifyAV+ Anti-virus Monitoring
Fortinet Hardware Firewall
Halon outbound Email Spam Protection
Acronis Backups
Fortinet Hardware Firewall
Nagios Service Monitoring
LiteSpeed Web Server + LiteSpeed Cache
CloudLinux & Kernelcare (AlmaLinux 8 servers only)
Installatron (AlmaLinux 8 servers only)
Additional cPanel Account Licences
Fully Managed VPS Plans
Fully Managed VPS's already include all the above addons however there are some differences:
Complete Security Suite: Instead of ImunifyAV+ we use Monarx for Anti-virus.
