Synergy Wholesale

Submitting an email migration request

What we need

For us to complete a migration of email data over to our platform, we'll need the following from you:
  • The IP Address or Hostname of the email server that you are migrating away from
  • The usernames and passwords for each of the accounts you want to migrate
There are also some special considerations, such as:

Submitting the request

We'll just need this information submitted to us in an eTicket. Here are the steps:
  1. Login to your Synergy Wholesale account
  2. Click on Support Centre top the left of the page
  3. Click on New Request
  4. Fill out the form like so:
    1. Subject: This can really be whatever you like, but "Migration Request" is suggested
    2. Department: Select Support from the drop-down menu
    3. Service: Input the service you want to migrate to
    4. Description of Query: Please provide the details requested under What we need above
  5. Click Submit New Request

Related Articles

Web Hosting··1 minute read

There are no minimum obligations for you to retain your Synergy Wholesale partner account and no set periods of contracts that may require you to have a minimum duration on your active services. All of Synergy Wholesale's hosting services are not locked-in.