Whois Data Verification

In order to update contact information on your domain(s) it needs to be done from an account directly with the registry responsible rather than via our domain management interface. For these types of domains it would be Nominet.

Yes, if auto-renew is enabled on your domain name registration, it will continue to renew even if it's suspended for failure to validate the Registrant contact details.

The suspension of the domain name will be removed after the Registrant data has been successfully verified. You can resend the validation email to the Registrant email address by completing the following steps: Login to your Synergy Wholesale System account.

Where the Registrant verification process commences, a number of emails will be sent out to the Registrant email contact: Registrant Contact Verification - This is the initial email which contains a link for verification. If this is actioned, no further emails will be sent.

When a new domain name is purchased,  an existing domain name is transferred or the Registrant Firstname, Lastname or Email address are modified on an existing domain name, as the domain name Registrar we are required to check to that the provided information. If the Registrant Firstname, Lastname and Email Address match an already validated set of Registrant contact data within the Synergy Wholesale System, there is no action taken and the registration will function as expected with instant validation.

Whois validation, as explained in 'What is Whois data verification?', is triggered upon the following: The registration of a brand new domain name which has a unique set of Firstname, Lastname and Email Address data set as the Registrant contact. In the event a domain name is transferred to Synergy Wholesale which contains a unique set of Firstname, Lastname and Email Address data set as the Registrant contact.

In 2014, new regulations were introduced by Internet Corporation of Assigned Names & Numbers (ICANN) requiring domain registrars to validate the Registrant contact information on domain names. For the applicable domain name extensions this applies to all new domain name registrations and where the Registrant contact information changes on existing domain names.