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Dedicated Email Hosting MX Records

Please note: These instructions are for Dedicated Email Hosting services only. If you have a cPanel service your MX records should already be configured for you.

The MX record controls where mail is delivered for your domain name.

mx1.ax.email (Priority 10)
mx2.ax.email (Priority 10)
mx3.ax.email (Priority 20)
mx4.ax.email (Priority 30)

  • If your DNS is managed via our Free DNS hosting service, you can utilise the following article to walk you through the process of adding the MX records to your DNS.
  • If your DNS is managed via a cPanel service hosted with us, you can utilise the following article to walk you through the process of adding the MX records to your DNS.
  • If your DNS is managed via a third party you will need contact that provider and ask them to set your MX records for you.

Understanding Priorities

The Priority column shows the relative priorities of the Synergy Wholesale dedicated incoming mail scanning nodes, which then relay forward to your specific Email Hosting server that you’re hosted from. Mail is delivered to the node with the highest priority first. If for some reason that server isn’t available, mail is delivered to the server with the next highest priority, and so on through all your the servers. Priority values don’t have to be exactly like those shown above and some DNS hosting providers will present the information differently.

If you need any assistance whilst setting up your MX records, feel free to get in touch with us via a Support Request, Live Chat or over the phone on 03 8399 9483.

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