There are no minimum obligations for you to retain your Synergy Wholesale partner account and no set periods of contracts that may require you to have a minimum duration on your active services.
All of Synergy Wholesale's hosting services are not locked-in.
This means that you can request a cancellation of your reoccurring service at any time during your billing period, and our system will calculate the pre-paid time remaining on your service and credit it back to you.
This includes web hosting and email hosting. Domain names and SSL certificates are registered via a third party and are not serviced as a “plan”, therefore these products cannot be cancelled. Read more about why we cannot ‘cancel’ domain names here, or SSL Certificates here.
Before cancelling your VPS
Before cancelling your VPS, we highly recommend to take a backup of any data you wish to keep before proceeding with the cancellation as once the service is cancelled, all data will be permanently deleted and cannot be recovered. Cancelling your VPS Service
If you have taken a backup and are ready to cancel your VPS, below are the steps you can take to cancel your VPS service:
Log in to your Synergy Wholesale Account.
The Synergy Wholesale Management System is the gateway to managing all of your wholesale services. With the Synergy Wholesale Management System, you can manage all of your services within one location.
What we need
For us to complete a migration of email data over to our platform, we'll need the following from you:
The IP Address or Hostname of the email server that you are migrating away from. The usernames and passwords for each of the accounts you want to migrate.
We have a simple and easy to use Permissions Fixer tool available for cPanel web hosting services. If you'd like to use the tool, here are the steps you need to take:
Login to your Synergy Wholesale account
Click on Hosting
Click on Manage
Click on the service you want to fix file/folder permissions for
Click Configure
Click Permissions Fixer
Click Fix Permissions
Before proceeding
Make sure you also update any website hosted on the service to work with the new domain name
Ensure that the domain name you are changing the primary domain to, is not already setup as an Addon Domain or Alias
Changing the primary domain name
Login to your Synergy Wholesale account
Click on Hosting
Click on Manage
Click on the service you want to change the primary domain for
Click on Maintenance
Click Change Primary Domain
Input the new domain name
Click Change Primary Domain
