How do I respond to my open support request?
Category: Account Management
Once you receive a response from us for your support request, an alert will go to your primary email address and you can then go into the Synergy Wholesale System to view and reply:
- Login to your Synergy Wholesale System.
- In the menu select Support Centre and click “List Requests”
- There you will see your existing request which you may click on to view.
- You will then be displayed with the responses to date and a reply option.