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Find the answers to your questions and get the support you need with the Synergy Wholesale Support Centre.
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(Please note that a Change of Registrant comes at a cost to the value of how many years you wish to hold the registration for. Changing the registrant will reset the domain’s license period.
Why do I need to perform a correction to my Domain registered under a Trust? auDA changed its policy in 2021 to no longer allow the trust entity to register Domain Names, requiring that they be registered to the trust's Trustee rather than directly to the Trust.
Why do I need to perform a correction to my Domain registered to a Partnership? auDA changed its policy in 2021 to require a Partnership ABN to nominate one of the partners as the sole Registrant on a Domain name.
Self service tools
Live chat
Our Aussie-based support team knows the Synergy wholesale Management System inside and out and is available 24/7 to help your business grow.
WHOIS Lookup
Use our WHOIS domain Lookup tool to quickly and easily find the information on a domain name you’re interested in. You can retrieve useful data related to the domain name such as the creation and expiration dates and ownership.
Domain Recovery
Having trouble contacting your service provider? Use our Domain Name Recovery tool to perform a search for any inaccessible domain names and if one of our Partners manage the domain, you will be provided with all the associated contact details and relevant recovery options.
Partner Lookup
If your domain name shows Synergy Wholesale as the Registrar on a WHOIS Lookup then chances are you’ve registered it through one of our partners.
Submit A New Support Request
Using the Synergy Wholesale Management System, submit a new request to our 24/7 Australian support team who will get back to you as soon as possible.