Articles in Email
Email passwords for cPanel mailboxes can be updated and reset by following the steps below. Log in to your cPanel service.
From 2021, all of Synergy Wholesale hosting services are now compliant with the latest Payment Card Industry Data Security Standards (PCI DSS). By being compliant, we are ensuring that we maintain a safe and secure environment for your hosting services.
The following information is for customers who may be experiencing problems sending emails to Hotmail users. Can you send email from Synergy Wholesale servers to Hotmail?
The auto-responder in cPanel allows you to automatically send response messages. This can be useful when the recipient is unavailable.
A catch-all (default) email address in cPanel is an address that will 'catch' any mail that is sent to an invalid email address for your domain. All mail that is sent to an address that does not exist will be send to the default address.
If you're having issues with sending an email to a particular individual, or an email isn't coming through as expected, cPanel will give you the option to look at the mail logs. Login to cPanel.
Email headers can be very important in understanding any email delays or bouncebacks. Email headers will often provide crucial information when you're troubleshooting these issues with your clients.
Within your cPanel hosting service you are able to setup an email forward, either to another @domain.com email address or to another email provider such as gmail. For email you may forward emails from your sales@domain.com hosted email address to your personalemail@gmail.com address.
Typically outgoing mail server errors indicate an issue with sending email; this is often the result of a misconfiguration in your email client or your ISP blocking important ports. We recommend using your ISP's outgoing mail server in your email client, as this works around any port blocking they may have in place.
Webmail access is available with cPanel hosting services where email accounts have been created. First, make sure your email account is setup, You can access your webmail at any time by typing out the following address, and replacing yourdomain.com/webmail with your own domain name: This will present you with a login prompt where you enter the full email address to be accessed, along with its password.
Email accounts are created through the cPanel interface, the steps to do this are: Login to cPanel. Go to the Email Accounts icon.
To setup your email account in your email application you're often best to run through it's email account setup wizard to cross off the steps. First make sure your email account is setup, then proceed into your preferred email client either on your computer, tablet or mobile device and run through the setup wizard.