General

Synergy Wholesale is currently working on a new automated process where you can transfer existing Microsoft 365 tenants/clients to Synergy Wholesale. In the meantime, this process is manually handled by the Billing department via Support Request from within the Synergy Wholesale Management System.

You can now create and manage your Microsoft 365 subscriptions with Synergy Wholesale! We have created a number of FAQ articles to assist you in becoming more familiar with utilising Microsoft 365 through Synergy Wholesale.

Synergy Wholesale offers a range of Microsoft 365 services that are perfect for business use. As a partner, you can purchase and manage subscriptions with ease via the Synergy Wholesale Management System, giving you one central location to offer your clients your online services.

Once you have ordered your Microsoft 365 subscription(s),  the next step is setting up your Microsoft 365 environment. Microsoft offers a full suite of documentation to become more acquainted with getting started.  We've highlighted a few helpful articles from Microsoft below which will assist you with getting started: Adding your domain name to Microsoft 365 Adding users/email addresses Assigning a subscription to a user Migrating emails to Microsoft 365

The Synergy Wholesale Management System supplies you with high-level management features for your Microsoft 365 subscriptions: Add/Remove Seats Cancel Subscription You can utilise these management tools by navigating to the client that currently holds the subscriptions by following the steps below: Login to the Synergy Wholesale Management System. Navigate to Microsoft 365  located within the menu on the left-hand side.

Note: The below advise only applies for Synergy Wholesale partners. If your Microsoft 365 subscription is not held with Synergy Wholesale please contact Microsoft or your reseller.