Microsoft 365

Synergy Wholesale offers both monthly and annual subscriptions for Microsoft 365 services. Here's how to change the Billing cycle: Log in to the Synergy Wholesale Management System Click on 'Microsoft 365' → 'Manage Clients' Click on the client you would like to update → 'Manage Client' Click on the subscription → 'Update Subscription' Click on the dropdown and select your desired billing cycle.

To update your Microsoft 365 license for a user, follow these steps: Log in to the Microsoft 365 Admin Center On the left-hand, select Users, then choose Active Users. Click on the user that you would like to manage the license for.

This guide will go over configuring email forwarding for a user account. Forward all emails for a user through the Exchange Admin Center Login to the Exchange Admin center as user with the Exchange admin or Global Admin role.

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This guide will walk through changing the business or organisation name of the tenancy. Login to the Microsoft Entra admin center as a user with the Entra Administrator or Global Administrator role.

To order a Microsoft 365 subscription, you will first need to have a client for that subscription set up within the Synergy Wholesale Management System. To create a client for your Microsoft 365 subscriptions, please follow the below steps: Login to the Synergy Wholesale Management System.

Ordering a Microsoft 365 subscription with Synergy Wholesale begins by creating a client within the Microsft 365 section of the Synergy Wholesale Management Section. If you haven't yet created a client yet, please review our guide on the process of creating a Microsoft 365 client.

This guide will go over the initial setup process for Microsoft 365 Login to the Synergy Wholesale Management System and click on Microsoft 365 → Manage Clients. Click on the client that you would like to setup and click 'Manage Client' from the dropdown.

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.vip-code { background: #f3f4f6 !important; color: #1f2937 !important; padding: 2px 6px !important; border-radius: 4px !important; font-size: 0.9em !important; border: 1px solid #e5e7eb !important; } This article will go over adding single users, multiple users at once, assigning licences and more! Before you begin Make sure you purchase the seats for the users that you would like to add or setup.

.vip-code { background: #f3f4f6 !important; color: #1f2937 !important; padding: 2px 6px !important; border-radius: 4px !important; font-size: 0.9em !important; border: 1px solid #e5e7eb !important; } This article will go over setting up DKIM signing for your emails through Microsoft 365. Sign into the Defender portal and Enable DKIM Sign into the Defender portal as a user with Global administrator and search for "Email authentication settings" or click here to navigate there directly.

This guide will go over resetting a users multi-factor authentication (2FA), heres how. Resetting a user's multifactor authentication Login to the Microsoft Entra admin center as an user with the Entra administrator or Global Administrator role.

To reset a Microsoft 365 users password, follow these steps: Sign into the Microsoft Admin Centre as a user that has the Entra admin user or Global Administrator. Navigate to 'Users' → 'Active Users' on the left hand navigation pane.

Following the launch of our Microsoft 365 module for WHMCS, you can now can streamline the ordering and management of your Synergy Wholesale Microsoft 365 subscriptions within WHMCS. If you already have existing Microsoft 365 subscriptions set up with Synergy Wholesale, you can follow this guide to get them added/synchronised with your WHMCS install.

Synergy Wholesale now offers a WHMCS module for Microsoft 365 services. With this module, you can enable your clients to purchase and renew Microsoft 365 services through your WHMCS installation.

Synergy Wholesale is currently working on a new automated process where you can transfer existing Microsoft 365 tenants/clients to Synergy Wholesale. In the meantime, this process is manually handled by the Billing department via Support Request from within the Synergy Wholesale Management System.

You can now create and manage your Microsoft 365 subscriptions with Synergy Wholesale! We have created a number of FAQ articles to assist you in becoming more familiar with utilising Microsoft 365 through Synergy Wholesale.

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Once you have ordered your Microsoft 365 subscription(s),  the next step is setting up your Microsoft 365 environment. Microsoft offers a full suite of documentation to become more acquainted with getting started.  We've highlighted a few articles which we have created on getting started: Creating a Microsoft 365 client Ordering a Microsoft 365 subscription Logging into Microsoft 365 for the First Time Adding a Domain Name to Microsoft 365 Add Users and Assign Licenses in Microsoft 365

The Synergy Wholesale Management System supplies you with high-level management features for your Microsoft 365 subscriptions: Update Subscription Cancel Subscription You can utilise these management tools by navigating to the client that currently holds the subscriptions by following the steps below: Login to the Synergy Wholesale Management System. Navigate to Microsoft 365  located within the menu on the left-hand side.

Note: The below advise only applies for Synergy Wholesale partners. If your Microsoft 365 subscription is not held with Synergy Wholesale please contact Microsoft or your reseller.